FEEFO help retailers generate trust in their products and service by allowing customers to review and rate their experiences and the products bought from retail sites.
The Feefo module provides a plug and play integration to Feefo, publishing your customer order items to Feefo for feeback collection, and includes built in security features including a firewall and private key mechanism to protect your data.
The module also renders Feefo logos on your site, and let's you control where and how these appear through configuration and widgets. Customer reviews are renderered whenever a logo is clicked, and can also be rendered inline on product pages with built in support for Google Stars.
Our official module provides easy integration to FEEFO's market leading third party reviews solution.
Who's using it?
- feefo is the only truly independent feedback service with genuine, verified and audited reviews
- feefo is the only feedback system that offers instant "match back to actual order"
- feefo is the only feedback system to deliver service and product feedback
- feefo generates the highest response rates of any feedback system
- feefo publishes un-edited feedback instantly
- feefo can be integrated into your Magento website in minutes with this module
- Synchronise your data with Feefo automatically using the module's built in Feed.
- Control where and how Feefo logos are presented on your site via Magento admin screens.
- Secure your feed with an IP Firewall and security key.
- Control when Feefo asks your customers for feedback.
- Show customer feedback directly on your site.
- Include google stars within your pages for better SEO ranking.
New in Version 2
- Shows Feefo feedback adjacent to products in your basket to increase your conversion rate.
- New Feefo widget permits you to easily position a logo almost anywhere on your site (using Magento's widget target locations).
- Products can be individually included or excluded from Feefo feeds, giving you tighter control over your feedback.
- The module includes a new "business category" mechanism, allowing you to categorise your products precisely for better Feefo KPI reporting.
- Better support for multi-store environments with store level Feefo logons, so you can easily control feedback logos using different scopes.
- Optimised feed generation to run faster
For an additional fee we offer a Professional installation service for this extension.
To undertake the installation we require FTP access to your server and an admin/backend login to the site. We also require your Feefo account access details.
We will contact you within 2 working days of purchase of the installation service for this information.