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MNP Orderactive

MNP Orderactive

Integrates customers, orders & stocks
Call for price

Quick Overview

We offer a full logistics integration with MNP’s ORDERactive, - a leading multi-channel order management, purchasing and warehousing system. Tightly integrating your website, call centre and warehouse ensures your customers receive accurate information and good service, reduces your operating costs, and ultimately delivers customer satisfaction and repeat business.

Our suite of MNP ORDERactivemodules has addressed integration issues in proven production environments, and we've taken that experience and technology and standardised it (as far as possible) to offer customers a high value, fixed cost, and low risk solution to the most common integration scenarios.

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Description

The Flint Technology ORDERactive Integration Suite includes the following features and benefits:

  • Live stock checks during basket and checkout actions - ensures maximum stock accuracy, which is invaluable for the multi-channel retailer
  • Live order status for customers – ensures they are kept fully informed about the status of their purchases
  • Enriched backorder messaging showing quantities and backorder dispatch estimates – increases customer confidence and therefore conversion
  • Automated stock, and price imports from MNP – Streamlines operational processes
  • Automated order transfers to MNP – ensures orders reach ORDERactive in the most robust manner possible
  • Encrypted payment details transfer to MNP for deferred billing or returns – ensures customer details are kept secure at all times
  • Automated customer imports and exports with MNP - synchronises call centre and website systems

You can find out more about this product by watching this YouTube video:

Benefits

  • integrates orders customers, orders, inventory and price lists with SME market leader MNP
  • enriches user experience with live order status, legacy orders, advanced backorder messagging
  • keeps your call centre and website systems data synchronised for a harmonious customer experience
  • massively reduces integration risk and time to market
  • runs natively on linux (and windows) for increased stability and performance
  • tried and tested in production for 1 year

Support

We offer the following support for our MNP integration suite:

  • Consultation meeting to gather implementation requirements
  • Liaison with MNP and your network provider for successful deployment of modules
  • Configuration and testing of modules
  • Development of custom functionality

We also offer ongoing support for enhancements on a retainer or fixed cost basis.

Documents

Our MNP modules are delivered with a user and administrators guide.

Screenshots

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