Quality & Compliance
Take your Operational Quality to new highs and keep it there
InforMotiv, was initially built so that one of the World’s bestselling luxury car brands could raise and maintain operational quality standards throughout their network of approved aftersales centres.
If you are an organisation that has multiple work locations or a network of partners and suppliers, our system enables the centralised rollout, management, audit and real-time reporting against both regulatory and your own compliance, risk and QA frameworks. Benchmarking across internal operating functions and those of your suppliers and contractors ensures the high operating standards you require are continually met.
You can easily outsource the administration of complying with your quality frameworks by allowing your network stakeholders to ‘self-certificate’ by uploading evidence files to support declaration of compliance against each of your requirements, or if your prefer, auditing and compliance can be managed via in-house or remote teams.
A ‘single-view’ of operational quality throughout your business operation is always live, via a simple on-line dashboard.
Automated management of people skills and training compliance
Creation and management of multiple standards, regulatory, quality assurance (QA) and risk avoidance (GRC) frameworks
Option of self-certification of compliance via supporting evidence submission or via on-site audit (or combination)
Management of desktop auditing and field (on-site) audits
Management of jobs with costs analysis
Customer satisfaction survey
Management of Network communications & newsletters
Global document management and distribution
Collection, reporting and analysis of KPI data, with categorised Benchmarking
SOME OF OUR CLIENTS
The Tools enable ‘Single View’ Regulatory (GRC) and Quality (QA) Management for:
- People and Training
- Supply Chain
- Approvals and Accreditations
- Management and output of your ‘Business Operations Handbook’
- Health & Safety Management and Compliance